It started with the delivery. The then comes the forwarding and sits in there man! And so an electric Lattenroist is very difficult. So the thing has to be dragged to the upper floors for now. There are no handles, no nothing, on the contrary, the thing is wrapped in a plastic sheet, so you find with your hands do not stop!
Then we continued with the slatted frame itself. The headboard was booted werden..und then stopped going down! It turned out that the wooden frame wedged into itself. Great! Furthermore, three battens solve very quickly on the scaffold. So I called and asked the customer what is going on. Of course you did not know, you just asked me if I had not attached any safety lines still slatted. So I checked again and no, the Holrahmen wedged easily. Unfortunately, that was a week before Christmas, so I was able to wait until the first week of January, so replacement is delivered.
A particularly practical feature on the phone told me the customer service, I would have to pack the slatted sufficient. So I asked, as I do that, I'm not packing service, it's all the same to a 1.4 mx 2 m big part! Well Wurd, told me, I can just put him in the box in which he Wurd delivered me. But there is no box. The slatted frame is neatly (strongly bonded) with many carton parts glued and wrapped in two plastic sheets. First, it would cost every effort, the slatted frame as so rauszufummeln that all packing material is not destroyed, secondly, it would not be that hard, shaped frame new packing material by the shipping company. The lady on the phone was again checked with the colleague and said yes, there are actually no box, I just have to remove so carefully from the slatted frame that I can do it again if necessary using the existing packing material. In the end I then the new slatted actually unpacked just cautious and re-clothed the old slatted frame with this packaging material. Takes also only 3 hours is not so, as if I had to study and work, or so, I habs.
Of course, the new slatted actually came again with only one man on, so lugging everything up again. In the new way, the slatted Ferbedienung is scratched, this can not replace easily, is permanently installed on the motor. This is the way louder the second model and are slightly different shades of himself, as the first model. So nice greetings at this point to Ravensberger; )
Two stars there since at least the motor in the second model is doing its job and it is more convenient in this rust after all, as if you put the mattress retracts so on the ground. That is why I now also keep the slatted base, I did not feel like me again expected of all this nonsense returns.
