In mid-January 2015 the first time acknowledged the service (Standby LED lights up twice on) could be despite (hotline Philips recommended) separation from the mains and after 2 minutes to reconnect, switch on manually either via the FB, responded to no command.
So exchanged power cord, HDMI cable exchanged, exchanged Receiver (!!) did not help. Service Hotline called, very knowledgeable and friendly staff, has commissioned on-site repair, a few days later came the mail Rep company when and who comes for repair.
Technician at 14.1. mainboard exchanged quickly, partly filled with the latest firmware and declared competent - TV worked just fine again.
On 21.1. failed the TV again with the same symptoms, again contacted Hotline, again phoned competent people the art. Staff asked if we with a replacement unit - would agree - either the same device or newer model. Have agreed.
On 23.1. comes an email commissioned on-site service teams that Mr. xxx at 26.1. will come. No word on the device exchange
On 26.1. the technician comes with a small box, so no replacement unit. He had just commissioned to replace the motherboard. Then began taciturn to the exchange, set x parameters without prior notice, to demand answers were surly.
Device ran until today 28.1. and failed with the same symptoms at 13:00 again the service.
With the technicians Philips again agreed device replacement, however, the repair order was not as settled by the technician appeared here received at the Service - drums still or send the pigeons?
Had to get rid of my frustration.
Picture and sound of this TV are absolute cream, as well as the operation - when the TV is working.
So fast not again a Philips TV
