Works fine - good support from Logitech

Used to have a Logitech 350 and have it replaced with a Harmony 650 because all the intermediate solutions with other replacement remotes were not a real solution, because so many devices are still not control (such as old receivers from Kenwood).

The Logitech software is not a paragon of speed and also on the operating concept one must first of all adjust. Furthermore, you have to register with Logitech and create an account in which the configuration data is stored.

There is a parade of old wizard possibly existing Logitech remote to your new remote. Worked well. The own definition on the screen was indeed gone. But equipment and actions largely available, so you only had to readjust.

Are related to the input selection at extremely slow booting Philips televisions and there was but always the problem that the input is not switched to the desired port, as the TV is in the boats still ... In the old software could independently here insert time delays or resend the input selection, so that the "Action selection" worked to 90% and it has for the remaining 5% the correct input subsided again on the screen as a speed dial.

When the new software, such changes are no longer possible. That is certainly the inventor a throwback. But in the area of ​​contact is a 0800 phone number, in my case, also accept calls directly without holding pattern for Germany. The lady employed there in support could directly look at my data by storing the configuration on the Logitech servers and then made online at the configuration changes (time delay added). After extensive and structured testing, the problem was narrowed down (Boot time the TV> 21s), installed the delay and everything worked according to plan. At the conclusion was made also to note where 650 this time delay can also adjust itself in the Harmony. Furthermore Missing commands for the software were released. Support deserves, in my view a 1+. 15 minutes free phone call, no hassle, constant Verify and absolutely focused on solutions. I was pleasantly surprised.

Remember: with a remote control in this category you have to deal and understand especially the principle. Then almost everything is possible and Logitech seems to be willing to solve the problems. And you have to be willing to invest a few hours of time to get a perfect solution in any case.