Live Traffic "free" via Smartphone Link really pays! Gps unable to offer + 300km routes without tolls

Product to avoid for various reasons.
On the site of Garmin France is written (date yet, Dec. 12, 2013) -I do a copy coller-: "Live Free Lifetime Traffic via Smartphone Link Live Free Lifetime Traffic provides your GPS time information. real on the entire French territory and throughout Europe. " In reality, even for a year, you must pay 19,95EUR! (And country apparently).

The law does not she qualifies such assertions are contradicted by the facts of false advertising (with regard to Europe anyway)?

This misleading statement Garmin is resumed on the outer packaging of the box, and inside of it on a small advertising leaflet: where the free word "Traffic Live via Smartphone Link" is even noted in capital letters .

The request for payment in order to use this function presented as free remains even after switching to software updates. The Garmin customer service said they were aware but seems to do that to even find it unimportant. Is it not necessary for Fraud explores such practices?

Unfortunate consequence anyway: Amazon.com affects these incorrect statements in the product description (even today 12 December 2013). One can indeed read: "Compatible Traffic Live Free via Smartphone Link for life."

I do not however think that Amazon is to blame: the fault is based on Garmin which in turn misled Amazon which does after all take the description of the manufacturer.

I also discovered after using gps before and after up-to-date of it (I thought solve the problem and more than 2 hours lost, ..au less!), It is unable to offer free routes tolls of more than 300 km. Tomtom calculation and other brands as Garmin can do them without any problems! Sad for a gps so recent.

The Garmin technical service claims at first that must remove everything that is not Western Europe (whereas clients pay for all of Europe), which imposes a new resettlement 2-3 hours .. useless here too.

Second call to customer service who told me the voice of a manager that the device actually does not have sufficient power to do this and that this concern is not due to a lack of memory. (By the way, I bought a memory expansion card for nothing!).

Garmin customer service has claimed that its users could not install POI (points of interest) radars (perfectly legal where I needed to use my gps) because he says Garmin offers this service (fee) and it would be against his interests! Going through the program PoiEdit example, I realize that the customer service Garmin told me anything.

Brand avoid advertising "non-compliant", free is actually paid. Traffic information via the integrated RDS receiver (free) not worth the traffic information via bluetooth / smartphone (much more accurate because much higher rate) that is him ... PAID (at least in its European dimension).

I almost forgot: this Garmin GPS function despite its traffic sent me right into an accident blocked the motorway in both directions, ambulances and Police everywhere, yet occurred 20-30 minutes earlier (the traffic function Yet being integrated active and working, good coverage FM radio, GPS and connected to its cigarette lighter Garmin from +/- 1/2 hour).

Also, voice recognition does not work in all countries; and occasionally not even work at all where it was possible, without reason, having to reconnect to his Garmin in port USB of the computer. The up-to-date and reset Gps there have done nothing: the problem returns.

Positives: Basic Integrated Interest data points (restaurants, gas stations etc.) important. Suction cup attachment to the good order of the windshield.

Software such as Waze and Google Maps, for example to guide you nevertheless seems much more appropriate.

Thank you for against Amazon for its exceptional customer service, and allow to return a product. (Garmin customer service contact Garmin offered me England, which given what has been said previously would have been useless).