A nightmare! A nightmare!

Let's start from the beginning: The XPS 15 offers everything as promised. Beautiful form factor, good display both Full HD and QHD. Maybe not so beautiful colors and contrast like Apple's retina or other displays, but with Dell's IPS panel to swim already up with. The computer is also quick, and generally would be all that great - if and there is a huge IF!

Because with the XPS 15 you can pick the Beigeräusch, quasi! Sometimes he comes with a tinitusähnlichen beeping, sometimes it comes with a whir, and recently heavily in fashion is the permanent hiss. What causes this Gräuschen? These are all attempts by Dell to solve the real problem "Coil Whining". With little success, mind you! While on the first day still thinks that everything is not so bad, it is later than the 5 th close to madness! Get lucky and get a machine that not Fiebst? rather unlikely! I myself had three replacement units and four motherboard! All have gefiebst and hissed! Generally, Dell's quality control is a joke. I had: broken screens, keypads defective, faulty hard drives, marking rubber hand rest and very sore fingers, because I'm going up the walls day and night, thanks to the XPS 15! Thank Dell!

All right, all problems - except for the Fiebsen could be solved and the customer service is also striving for a rather clumsy way! At least if one does not expect to be recalled when the recall is announced.

If one so a 30 min. Queue in the hotline do not mind, you can even call itself again (is free), you come somehow from the support.

Dell's problem-solving policies, however, I do not understand are now, or it's just so outrageously ignorant to their customers that I just can not understand, because after several attempts to solve the problem with the Fiebsen remains really only left that I back demand my money , Not waiting times to a solution, let me Dell. Statement on the phone: "Either now money back, or you have to stop to put up with the Fiebsen - maybe there is a solution at some point, maybe not" ... My answer: "Uh, what ...?" Even Dell's other suggestions were not very promising: "Buy but an external Tatatur and an external monitor, you can continue to put away the computer by yourself or take it to music or a movie." That sounds like a high-bit quality, considering the quantity of money that I have berappelt for the device (and yes, I also wish that this would have been a joke).

The balance of this sad satire? I've lost a lot of time. I've lost a lot of nerves and Dell sent me a lot of broken computer.

? No, not likely ... no, honestly ... more ... not ...: I would recommend the product ... you can hear it possibly already out

Who 's not believed? - Googling: XPS 15 Coil Whine, XPS 15 - Noise problem XPS Fiepsen ... etc. (!)