I am a hairdresser and have tried many hair straighteners, in every price range. Recently I used a private straighteners for 12, -Euro, which I had over 3 years-I was super happy. This flat iron is very poorly finished. The plates do not close properly on the one hand, therefore it is not smooth. It pulls the hair out ..... (I have short hair and no curls, this should be able to lift each hair straighteners) I have unfortunately again send back because I can thus begin anything. I can unfortunately only every advise.