After the winter, it was brittle

After the winter, it was brittle

Spear & Jackson 2-way distributor for faucet connection brass 3/4 inch (garden products)

Customer Review

I specially bought a brass faucet, because I thought that I do not have to unscrew the winter. I have drained and turned off and the water. But in the spring of the ring that you connect to the faucet had become brittle and the water has since flowed out. Can not tell if this is a case of warranty. The break has happened only in the last days of spring, because in winter I had again switched on, because we had the water used, then I've got also off the water and pour out. Also, there is a rather mild winter have been maybe 2-3 hours below 0 degrees. Minimum temperature -6 degrees.
The ring is on the side facing away from the wall broken. At the point of the upper ring is very thin indeed, certainly not a millimeter. I can not tell whether you can still repair. Buy it from Amazon is also not optimal, because under German law actually has 2 years warranty, but where do I complain about that if I can not find a form to do so.

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