The previous model of the same brand had after 7 years of operation, a defect in the heat pump. As unfortunately so often the case, the price of the repairs would be only slightly lower than buying a new one have been, so we decided to buy a new dishwasher. Amazon proved for a device that is suited best of the optics in the existing built-in kitchen, as a unique Bestanbieter. Since I had a few more questions, which go beyond those specified in the product information, I contacted by phone the Amazon customer service and received very competent and helpful information. Thus, the way was clear for my first large appliances order on Amazon. The delivery took place exactly at the agreed desired date. The freight forwarder confirmed the compliance with the delivery by a phone call the day before the delivery and the driver came forward again by telephone 90 minutes prior to the delivery. The unit arrived in perfect, undamaged packaging and was turned off by the driver exactly where you want from me place. Already when selecting devices was also attentive that the installation and kitchen furniture veneer should be run exactly as its predecessor. So no modifications and adjustments were necessary and the connection and installation of the new dishwasher has been for me a piece of cake. But even for an initial installation, I would point potential prospects that someone who has not just two left hands, the connection and installation of such a device can trust absolutely. The instructions are clear and except a screwdriver with Sternbit no special tools are required. The first time you wash the dishes was not dry at the end. I managed the drying temperature set slightly higher (how this can be done in the manual). According to this measure the dishes at the end of all washing programs is dry. Maybe you have a little too much attention at the factory default settings on meeting the A +++ specification. Compared to most known to me dishwashers notice about this device is that it has three pull out of drawers, the top is provided for storage of cutlery. The usual cutlery basket is no longer available. Whether you like the feel as improvement or progress, is a matter of taste. I find the required sorting of knives. Spoon, fork, etc. something to designated individual holders time consuming. In the traditional cutlery basket you could take a handful of cutlery at a time and remove after cleaning. The additional cutlery drawer takes away the other two go Loading height, which brings limitations for large dishes with them. On the existing height adjustment for flexible floor plan of three drawers should be noted however. After 4 weeks of operation with a rinse per day we are with the new device, however, quite satisfactory. We have received all kinds of wash programs, detergent and dosage tried and ultimately determine that the crockery is clean and streak-free. The advice provided by the customer service also helped us to optimize the results.