After purchasing my Senseo coffee 3é, malfunction occurred after one year (the coffee comes out lukewarm and too light. I have advised Senseo by leaving a message on his website to find out .. if it had already been reported and what we could do No Answer Some weeks later, I politely ask my question again: no answer. I had already noticed the poor quality of the customer relationship about gift items and their use. There it is more serious. I do not recommend buying these coffee makers.