ye have prima hingekriegt! Not even in the description of this mentioned "Timer". Time after the expiration of the 2-year warranty period, the self-destruct mechanism has begun its evil work and paralyzed my handsets without sound (without smoke). Roughly calculated, there are approximately 50 hours of operation, which is held in the bearing bush of the "chair". Then probably a fatigue cracking has ended his life.
After umpteen customers claim the same claims experience for years, I start from a planned breaking point, only the timing I have yet to figure out.
Or should it be about a veritable design flaw? In times of Mars missions? Then it is high time that something happened!
If the Philips slogan "Let's make things better" the unlimited disposable options were meant, I feel - as limited Europeans - cheated. Also with regard to the full-bodied propagated Sustainability (Sustainability) of Philips products does my Sonicare sonic toothbrush toothache. This moderation damaged I will anyway lasting change to German-American competition.
PS: The Sonicare Healthy White handpieces of Article HX6730 and HX6732 are identical (model 6730).
Addendum on 21:12:12:
This is a copy of my letter to Philips PCS Customer Relations. I received an answer of regret and a new handset as a goodwill gesture - after the warranty period.
This customer-friendly response of Philips should not go unnoticed.
Addendum on 31/03/13:
Programmed Disposable!
Now, after a short use showed the same damage symptoms such as primary FR also the replacement handle, I got down to the cause of research and open both hand parts. You will not believe it: The actuator stem is connected to the oscillator by a small unsecured Phillips screw. Not even a toothed disk was used. This little screw had come loose in both cases, what needs to be done oscillations / min forcibly after a certain time at 30,000, the suspects any layman. The vibration transmission was interrupted.
Since the Philips promise sounds like a cruel joke to sustainability. In the assumption that less than 20% of the buyers take the warranty, but it's a good deal.
Therefore, I commend the initiative: murks-nein-danke.de, which I wish every success.
