The lady from the customer service said I should send the device but, where I mentioned that the guarantee is yes definitely expired and nothing brings me, the lady only could confirm and said I would because probably only effort. But I also had the feeling that the customer service, the devices are just designed for only a limited shelf life knows that. Well planned obsolescence halt.
On customer loyalty Bosch seems to put no increased value more because otherwise the customer service would not tell me they return the unit, and we look what it was, no then you have offered to me at least that one device out of goodwill possibly would exchange but me, but this was my lady even when asked not offer because my warranty has expired yes. So I turn but Leiber time on here to write my first recession than to pack the unit and to bring to the post office.
Where did the only times where the name Bosch still stood for quality? Ok, we are talking about a 40 unit.
I've definitely now the "ESGE Wand 90610 M 160 G white" here at Amazon purchases, partly because one finds in the recessions of customers who are satisfied with the device even after 15 years and the company has more than 50 years manufactures hand-held blender. Since there are on the mixer 5 year warranty, the manufacturer seems to be convinced of its quality as Bosch this is obvious.
I'm curious, the lady from the customer service would be a technician inquire how it can come to the seizure of the shaft, if I actually get a call back tomorrow. My first impression is that Bosch no more places great value on customer satisfaction and customer loyalty.
The color, which is criticized in other recessions, I can also confirm once cooked tomato soup or Indian lentil soup and the lower part is not to get white. But so that I could live. But my apartment now stinks like here kilos of solder was burned that annoys me extremely.
I do not mind spending as now made much more from quartering to obtain quality and hope that there really is still the producers accept that not every customer wants to exchange his wares every 3 years. Now wanders back some in the trash because I do the accessories also can no longer use. If the new ESGE Wand 90610 after the warranty is broken, I have not directly saved some, but had yet less time (time is money) and the environment min. a blender less expected in the trash.
Addendum:
When cleaning the accessories, I have found that the shaft of the lower part absolutely no longer can be moved. So this was the reason that the engine has blown.
