Palette came with me. Delivery time was ok but 3-4 days longer than for simultaneous purchases on Amazon. The joy was great. But lasted only briefly. I opened the envelope and was expecting a pretty package. However, the range was a bit bent and the paint was chipped. It was a real shame. Have the other W7 pallets and find this the most beautiful of the presentation and eyeshadow selection. Have the seller about notified about a bad review to avoid. But I got so far (1month later) no reply. That is why only one star.