I can not understand, so some people have problems in part? Water can fill up just fine, you should just open the lid of the glass carafe, and then not "fix" the pot on the machine - if you then einschüttet with feeling that is wonderful (better than many other machines, since in this Severin! the tank after opening the flap above, is quite large in size). Those who do after one or two attempts still has not it, should better define an automaton, sorry ... Oh, the coffee is actually very well kept hot with the hot plate !! I have (about 40 minutes after brewing) burned me at first use even after the fourth cup nor the beak! (Please make sure that no sugar or other crumb is on the hot plate, otherwise the bottom of the pot, the hot plate can not touch 100%) For me there is full 5 stars! Super processing, very nice design holds, good hot and the coffee tastes good. The machine is very quiet compared to many other expensive comrades, in which one could believe during the brewing process, that someone on toilet .....
5 star + and Amazon as always absolutely great - fast and well packed!
