Before buying this player, I convinced myself that he has mastered the smart TV function of YouTube access. In the terms of reference was advertised and I bought. 3.5 months after my purchase this feature is now set. At first I thought an April Fool's joke by Panasonic. On a forum Panasonic refers to a quasi-arbitrary decision taken by Google decision. The Amazon customer service meant just that he could not take back the device, since, although an operation comprising less, but is actually not defective. Fact is, I paid for a Notified performance and get this now not. What do you do in such a case? Report the matter to the Austrian Consumer Protection.