For the holiday with the kids I ordered the tent. Two Tagae before departure came the package, unfortunately with the wrong tent. After much back and forth I could come to a satisfactory solution with the seller. Express shipping is not available, but a free exchange for a more expensive tent. Due to lack of alternatives, I then keep the tent Model 1025 and used it. This is value for technically very good. Large sleeping area may be in the man with an awning. All well made, easy to assemble as well as dismantled. Also has most rainfall survived dry (the inner tent). Packaging is slightly tricky because the bag is quite narrow. Negative: the tent poles for Zugangst "doors" are roasted in dry unfortunately. But what has pleased me even less than the missing Expressversanf: concerns may be seemingly edited only by mail, although you can find a phone number, but no one stands there. Personally, I was informed that the phone can not be used because this would be like permanently occupied.
Conclusion: Delivery - supplied incorrect, no correction by Express shipping Goods - a solid Good Support - fast processing of mails, but apparently no phone support
