Nice but no service

The clock looks visually jauntily out, certainly for a higher value. Bought it 2 years ago, everything satisfied. Up to the moment when my clock in the morning fell to the ground (Persian carpet on floor). I can not believe my eyes: the watch glass was shattered, as if someone had beaten with a hammer on it. - Unfortunately, I could tell no one where I can repair the clock (exchange Uhrenglas). The otherwise excellent service Amazon could not give an answer.
So throw away or cancel the memory of a bad buy.