If our predecessors Falk Navi in ​​any way towards ...

Bought it because of the lifelong updates and because we have always been pleased with our previous model. This gave up after about 5 years, but has always done us good. Including through Scotland close villages.
In this model we had the very first exchange, as it simply would not let on. Since it has only one button, no chance.
We tried it with the same device again. While it goes on at least, but the search for places is already the first thing that disappointed. Smaller towns in which the predecessor had no trouble, this is not, or send us somewhere (...) Different input attempts impossible. While the inputs, it is very cumbersome bezgl. Z. B. the ÄÖÜ etc. One must always switch. The predecessor sought itself.
The list of negative would be a long time.
As already mentioned further customer service from Falk is very poor. Z. B. It is referred to the manual, but which is in the software. Great if you can not even turn it on (?), Etc. etc.
On our recent trip to England, we will learn the rest.
Prima, the exchange behavior of Amazon !!