Waterproof?  My not!

Waterproof? My not!

Panasonic Lumix DMC-Tough FT3EG-D digital camera (12 megapixel, 4.6-fold opt. Zoom, 6.7 cm (2.7 inch) display, GPS, Full HD, image stabilized, 12m waterproof, 2m shockproof) orange (Electronics)

Customer Review

I bought the Lumix camera for a snorkel trip to the Maldives. I have treated them very carefully in accordance with the instructions - the seal and the flap closure look somewhat delicate. After the second snorkel a drop sitting on the inner seal - I have then dried and used further. After the fifth snorkel it was finally time - this time the camera was wet from the inside and they ceased their service. Luckily I was able to save the photos. Many of the underwater photos have slight blurring and above water is to compare the photo quality of the Canon Ixus 220 much better - but that's probably the price of the internal lens.
I have the 6-week-old camera returned to Panasonic Reutlingen, of which I received within 2 days an estimate 279 euros sent, by saying it had to be a handling error, because the camera would have been "sealed" in their test.
The supplied ended interval contained 3 possible answers:
1) repair the camera for 279 euros
2) can destroy the camera for 20 euros
3) products back of the camera, 20 Euro handling charge + x Euro Versandgebuehr
This really corresponds now not my idea of ​​product and certainly not quality service. A call to Amazon showed now as there is another way: After a brief problem description promised me the very friendly clerk that I in max. Would get two hours news because he was still a release of his boss need in the sum - but he augehe it all comes clear. After half an hour the promise came over the full compensation (A camera as a substitute I wanted Panasonic no longer). I just had to get back, I then got back after a somewhat emotional call even without the processing and Versandgebuehr after about a good week the camera Reutllingen.
My last Panasonickamera because - even if the product should be good - with such a service, I do not want anything more to do - but before I forget: 5 Stars for Amazon

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