And here the experience of the complaints processing through mobile Now: There was an active call by phone Now. It seems to have been a small series of defective batteries. Very nice phone call and the next day there was the replacement battery. Exemplary!
The new charges needed 1-2 to reach its full capacity. Now everything is stable again.
Battery: 5 stars for the feature and 1 star deduction for the defect
Service of mobile phone Now: 6 star!