This product I can recommend several reasons 1. Amazon as always fast 2. a valent produckt 3. Ingenious accessories 3 baskets 2 small and a large basket that makes preparation easier 4. Fast heating 5. Easy to clean 6. The Fitöse remains outside cooling But the main I had a little quirks in the sump have called Amazon because if you can do what they said clearly discount or exchange no problem. But I asked the same manufacturer Steba.de after quite straightforward incredible ....... had a copy of the invoice and send a photo of the damaged area and here it comes, they sent me the next morning completely free to a new tub. I can only say I'll buy again which AT STEBS.DE Thank Steba.de