After 13 months, no connection can be established via USB to the computer more

After 13 months, no connection can be established via USB to the computer more

TomTom Start 25 Europe Traffic M, GPS, Free Lifetime Maps, 13cm (5 inch) display, TMC, lane assistant, parking assistant, IQ Routes Europe 45 (Electronics)
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Customer Review

Prima Navi - as you know it from TomTom.
Clear surface, no frills - intuitive operation.

Unfortunately, the USB connection to the computer has stopped working properly.
Although the navigation system recognizes the connection with the computer to this but it is no longer recognized.
The Micro-USB connector looks ok (even with a macro photo nothing to recognize deformed).
Nevertheless, the Navi has launched 2 different computers (also tested with various USB cables) to off (RESET) :-(
A case for the customer!

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