Samsung HT - H5550 - home theater needed

I have Samsung HT-H5550 home theater bought used after me everything quite well ansah.Ich got the theater, packed everything and
Castle an.Dann the entire speaker cable I wanted to unpack the accessories, but there was keines..Weder remote, yet German instructions,
Batery, network Fork, etc.Ich wrote an email to the company, but I get so far only the remote control + Battrien after a parr weeks.
So my enthusiasm kept within Grenzen.Wobei I must say that the packaging of Home Cinema Samsung HT-H5550 very good war.Ich hope you have better luck.