The whiskey glass was delivered intact and has arrived as a gift at the birthday boy or girl (passionate whiskey drinkers) very well. The transmission of data for the engraving is done via e-mail (not Amazon) and was quickly confirmed by the seller. The engraving and the glass were (spelling B. Name z. And no bubbles in the glass bottom) with no defects and therefore I would recommend this product z. B. as a birthday or Christmas present definitely.