We decide to contact Amazon for a return, surprised the return is no longer available, so we're looking to contact the service philips, show courage research on the forum are long and difficult to find the grail namely number phone dial, nevertheless we manage to have the customer service, a very kind and competent person who requests us to make a sending in a service center near Paris (we live near Avignon) the shipping costs being borne by Philips. A few days later we received a letter from the company SBE indicates that the management of the fault is refused by the manufacturer and asking us 95 repair !!! for a failure that we did not cause !!! of course we can deny what we coûteras 30 to destroy the device or 40 that we references, brief is theft.
In addition we are told that "the sole was not maintained" (I know it stings the eyes)
That we should have to rely on the many comments 1 star product, hoping this helps, if you want to buy the plant, do not do it.