Size of the device, key size and pressure point, volume control are ok but ........ For older people who want an easy to use the telephone book key is missing. You always have to scroll down once and then pressing the right menu button under the heading ok menu. It can per entry max. 12 characters can be entered. That's enough for. B. not even to some name + space + enter the Begiff "mobile". The old Panasonic my mother had 16 characters per entry and a phone book button and the change is difficult with age. In addition, the icon with the trash on the button for AB is difficult to detect.