Phone bought for my daughter, unfortunately it was not working one month and four days after its purchase ... therefore too late for the return guarantee and after sales service is a disaster !!!! WIKO not be contacted by email and telephone, a hostess not understanding at all sure what your proposed solution is however problême..une by telephone, namely re-download the online phone software and transfer it to the famous téléphone..et this works not !! Application alternatives: there is not Morality, even if the unit had bought a fault and perhaps others function properly, it must still know that if difficulty there will be only buy you a new phone!