Property me 2 years ago Samsung Galaxy S4 purchased directly with the device protection with protection against theft of ERGO. At first I was skeptical whether all that really does what is promised. Last year, my phone has come to the case in which the entire screen was shattered. After a week I had it again with new washer and everything worked perfectly! 3 weeks ago I put my phone accidentally in a small Wasserfütze on the table: since the speaker was mostly broken and it kept crashing. I sent it and had it within 10 days again! I was always able to track how the repair is to my cell phone. Never again a cell phone directly without the device protection of ERGO!