I have the silex for my Canon printer Pro 9500 Mark II bought because it has unfortunately not integrated WiFi. I tried to install everything, unfortunately it is a bit complicated and I did not make it. Then I called the manufacturer and I have to say WOW. No expensive special numbers, very friendly and helpful. The owner has taken long time, and the installation was carried out with me on the phone and remote access to all installed and configured. And everything is going great. So what I call service !!!! Thanks again .... Can I recommend everyone.