I have the jewel for several months now and only the best can tell: The coffee creaming creamy, the milk nozzle froths frothy, better I get it in any cafe. Of course, one needs to understand that as a machine more care needs as a coffee or even a pad machine. The nozzle must every two or three days to be cleaned (takes just a minute), you have to descale more often than coffee machines, and once a month you should clean all accessible parts. Some parts can be done also in the dishwasher, that's so. Kenwood is for this price really first class, and especially the red version (they are also available in white and black) is also something for the eye. A good buy!