But first things first:
Unpacking and installing a no-brainer, menu navigation as always with Philips exemplary and self-explanatory, integration into the WLAN done within 5 minutes. Prompt the device also offers a new firmware version (3:53), which was then also installed easily. Safety sake, a look in the Release Notes, in accordance with instructions to factory settings (is not in the manual, can be found only on the Internet) and repeats the device, restart, ready for use.
So far so good, now we want to play a Blu-ray Disc. Tray opens (is mentioned for completeness, see below), inserted disc, let's go.
Freezing after 3 minutes.
No response to remote control or a button. Can off you the unit will not draw (no power switch), so plug, Uuuups, fixed cable, so outlet sooooo back of the cabinet wall palpate (crap, I had it once but left open), sometimes get a coffee, pure fumble plug, with remote control turn on.
All right, ready? Tray opens, Disc purely, can go through to the main menu, movie ... frozen. That can have located only at the disc, let's look at another film. So palpate outlet sooooo back in the cupboard, pull out, waiting, pure fumble plug, switch with remote control, change disc, start ..... frozen.
Throughout the 8 times repeated, always with the same result, even after 3 minutes, sometimes after 40 minutes. Once before the film in the main menu, twice the charging public only not (learning question: then sends to the disc with the service?). The only change: Player Auas the shelf and fetched connected with 3m extension cable to another outlet, what do you need also a power switch (a reset button on the back costs the in industrial production 124 euro cents), little movement hurts nix. Thank Philips, you do not need Wii.
Conclusion: watch movie only possible with 2-4 times Pull out the plug. Report. What a manufacturer thinks this is so?
Well, then just not play Blue discs, is overrated anyway, so let's take DVD ... frozen. Well then, we use the players just only as an interface to the media server, the industry standard is yes (DLNA) .... we take notice Papas Rechenr with Windows (7) Media Player as a DLNA server ... choice and control via wireless problems , browse and search .... frozen. Dopey is now determined once again to Microsoft. So the other DLNA server (NAS Buffalo Link Station) newest generation, about 2 TB Video and MP3. Selection and activation via WLAN easily scroll, .... frozen. Funny. Browse forum: Ahhh here: Known issue with more than 100 directories, tip from Philips: reorganization (for experts: Platt knocking the directory structure). Next tip: throw out Windows Media Player and use any Freewaredingsbums as Media Server .... adventurous. And why not Buffalo? Is not at all, always making problems can also only 1 directory anbeiten (?) Brooding. Ah yes, the WLAN settings repeatedly lost. Enter 24 digit WPA keys using the remote control, something for very hard: hard labor.
I'm beginning to doubt the competence of Philips ....
Unreasonable, especially since all other devices in the network (other PC, notebook, iPhone, Samsung Galaxy S2, Sony PS / 3 at all have no problem with either Buffalo still using Windows Media Player). In addition, has the whole still a nice side effect: After use of the media server, the device freezes the latest one in the main menu and the load is no longer open. So plug.
Well, I can look at me all the PC, then use at least Skype or watch youtube ... or? No, I no longer do this to myself now. Addendum: does not work the way, you can omit the same.
Conclusion after a weekend as unpaid beta testers for Philips: return.
To me it is a mystery how you can so bring an immature product in the sale. All paid additional functions are pure untested Beta versions, to advertise only to the sale with the labels. Very serious! Motto: product is ready, just needs to be tested - which the customer can yes do it yourself, the device makes 30% cheaper. If that's so, then you should at least operate an emergency operation, namely play discs on all other functions you could even do without a pinch.
Before now come the good advice: No, during the firmware update was no disc in the drive. Yes, again over it installed on USB firmware. Yes, 10 minute wait after pulling the plug.
Unfortunately, you can not go back to save the old firmware version. Maybe that would have helped. The next unit I will once without WLAN and see if the basic functionality is given.
Philips: I will pay more for a voluntary 30-functioning player, how is it?
On the edge: For 40 years, Philips customer I see with amazement as this company ruined his reputation with inferior (chinesschen?) Products and lack of quality management - through to customers contempt. Too bad I will in any case no more Philips into the house. And today I read in the newspaper that Philips has sold its consumer electronics division to a Japanese company, as a surprise, of course, nothing more.
Update
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After intense internet research found that the firmware version 3:46 to be relatively stable, but does not offer Skype and irgendiwe not properly works with USB keyboards - Oh great, you do not need, so bring it on! But not counted here as well with the resourcefulness of the Philips management to ignore proven software maintenance processes: Is not, of course, there is always only the most current version for download. Also at the request of no previous version is provided. Adventurous.
Workaround for Intrepid: return unit and hope that in the new device, the old firmware is installed or the Service bring, maybe, a technician himself has archived an older version.
Today the replacement of Amazon came. Conclusion: the same theater, as already described, I spare me the details now. On the edge: [...] at the Philips forum to respond even not more to this error, utter helplessness.
Solution: Currently the Firmware version 3.28 is shipped, cancel the device according to the language selection, not set up Wi-Fi and no additional function (not funbktionieren anyway, see above)! Then work (actually!) At least the play Blue-Ray's (great picture, quiet unit). It also helps if you leave all the settings to AUTO. In Philips forum you can keep up to date in terms of new updates. Set an appointment there is not.
What Stiftung Warentest has tested there really ?! I I do not feel for the first time as Warentest victims.
The following dialogue with the customer after installation of the defective update 3:53, which paralyzes the device:
Ask Philips customer service in the chat: "When there is a successor for FW version 3:53?"
Answer: I can not say, as we also know this only when the update appear on the homepage you unfortunately. So far nothing is known.
Question: Can you make the update undo?
Answer: Unfortunately not. The attempt would lead to loss of warranty if the device is damaged.
For this reason, any old versions are on the servers.
From deserved Philips Leaders "donotreply" today came following response to a product review about this high-class device:
Quote: "Thank you for taking the time to share your experiences with your Philips product unfortunately does not meet your review our policies Especially your review contained inappropriate or unrelated content or personal information...
We would be grateful if you consider the guidelines and submit your review again ".
Unfortunately, you can only enter 10 negative points.
