1 month after the purchase of the insurance I had - Luckily- still make no Gebracuh it. The submission of the insurance contract was quick via the Internet (e-mail) and without any problems. The kostenlise service hotline could be reached quickly. There I had called to ask if you would get something in writing sent (Come to think of simple online document seemed funny) what was beantortet with ,, no ". Quick and easy. So far, so all good.