The guitar looks good but unfortunately after having granted it does not hold good notes. But for a fan of violetta girl for the deco and play. For an introduction to learning the guitar "go your way." Otherwise on the packaging of the parcel it is simply ABSENT! A simple film noir wrapped the box and the guitar is barely wedged which earned a shock over the handle without too much gravity. .... Conclusion: fortunately my daughter is a fan because the product itself by design and delivery disappointed me. ..