The included manual is apparently thought a joke and only for experts. Similarly, the instructions which can be downloaded online. Without knowledge you barely have a chance to install the device properly. In particular, therefore, because without the proper network settings of the unit does not function. Had I picked this player because he should play all file formats. Unfortunately, he will not play MKV video files. After long hesitation, I have now the unit returned as well as the service could not help me. To put it mildly - head shaking -. SJ