Everything But Krupp U - the last schr .... tt

Hello I have been convinced Nesspressotrinker. The U was already my 3rd machine, after a few excursions into other worlds of coffee. But if now it's over. The machine permanently deformed capsules. I make very sure only Lungo coffee and espresso for just espresso. In addition, I use exclusively original capsules. When Nespresso Hotline for two months a drama. At first very friendly MA said descaling. Yes decalcified after 3 weeks the same theater. So Hotline, Descale again and cleaned with a toothbrush infuser statement the Hotline. Three weeks everything is ok, then again the same. Hotline Check the water hardness (14-15), the machine has been picked up for repair, which has so far worked well. Now then Krups. Feedback, found no fault. Is probably an application error. The machine came back filthy, the water tank was scratched. Now I have the previous problem of deformation a new one. After 3 covers the drip tray has run full of water and then the capsules are deformed again. Call at Nespresso. This time not a friendly staff more. The staff was just trying to placate all Let alone my problem. Solution: descale every four weeks, return brings anyway nothing and causes costs for Nespresso. Did not everyone? The Kg coffee costs about 60, -. Bye Nespresso (Only briefly FYI, is my third machine Additionally, I have a PXIe m office, is fine, my parents have a cube that still works.). Thanks to Amazon. Who really reacts quickly and reliably, for 5 star!