By ordering of the PC I was doing me a bit difficult, because there were some really creepy ratings the seller feedback. Especially the customer service and quality control before goods issue weaknesses in the traders appear to be. After a long search and compare several I've tried it and it has been (at least so far) not disappointed. Was delivered, as always with amazon, very quickly. The PC was safely packed. Before first use, I opened the case and checked the connections and attachments of the individual hardware. Everything is secure and in its proper place and where cables are running properly. The installation of the operating system and any updates ran smoothly. All driver CD's and an additional CD with some useful programs was in the supply with at, and an installation manual. So far I am satisfied with this PC and I hope that it stays that way.