Grid down well but fragile support

Delivery proper packaging (well protected)
Made its taf. Grid fine: Bread, brioche, toast and other places.
By cons, for my part I have had the misfortune to break the bread down support.
Let me explain: the support is broken on the side opposing the tab that serves to lower the bread. The metal support (inside which normally maintain straight zipper on the descent) is broken one morning. Now the support is through the toaster and your best not forced because it spin very easily if you force a can and key resistance and Hop !! in the dark in the morning, just reset the circuit breaker. Purchase performed in October 2013, and almost breaks one year after the Pchittt therefore guarantee .. I said that I use every morning without exception but hey it's the Bosch it would stick out normally. Good to grill all ...