To activate the 2-year warranty on this unit, it fauta call customer service at Amazon France 0826 626 960. Two possibilities: 1 / Amazon provides the coordinates of repairer for repair (if not possible then supported by Amazon) 2 / Amazon can not provide you the details of the repairer for repair and support with 2 options: - Replacement not the same unit with nine new guarantee - The repayment of your purchase In the 2 cases you return the device via Amazon supported (Post Office or UPS if too heavy)