Be it working on a multinational project, to negotiate with a foreign subcontractor or take a position at lexpatriation it is today essential to know to interact with people other nationalities. Communication facilities and intensity of international trade are sometimes believe that habit makes things easier. This facility is an illusion. Erin Meyer draws our attention to the fact that cultural differences continue to be a major source of conflict and dinefficacité at work. The implicit codes of communication and conduct are indeed very different a culture to another. Politeness and respect, for example, does not result in the same behavior in China and the United States. What one considers to be constructive feedback in France could easily pass for demoralizing and unfair to the United States, etc. Pitfalls abound, even for experienced managers. This book details the work communication problems that are caused by cultural differences. It provides keys to manage them better. For example, often and clearly explain his management style to clear up misunderstandings with his team, or pay attention to the symbols that encode culture locally (name, office location, attitude during meetings, etc.). A book both rich and pragmatic.