Import impossibility since CIEL counted: the assitance refused by SAGE / SKY on the ground that the purchase is made on amazon.fr

To resume SKY data counted in counted easy: simply impossible !!!

I call on the media that tells me I am entitled to 30 days of support, gives me an export procedure from SKY counted and told me to call back if necessary.
I go see the person who kept the accounts before me, we follow the procedure.

I return with my files: errors can not be imported, etc.

I remember the telephone carrier that initially supports me me I'm lying and I bought the software in September 2014 while I am employed since February 2015 and I made myself buying February 2015 supporting invoice (there was even comedy ...).
Then that same person told me anyway as I have not purchased the software at home I am not entitled to telephone support I must manage with the robot "Claire" online support website, useless kind it is not better.

Conclusion: it's expensive for what it is and it is useless, because the support is non-existent and the website is not clear about the compatibilities.

Moral: Software returned to amazon that at least respects its customers, I'll hold my hand counted to a hundred annual writing I have to spend a year it will cost me less.

A tip: avoid counted SKY is a machine to pump your money to give no value. Better solutions exist.