Especially for the neck / shoulder area, the heating pad is actually ideal. It has precisely for this typical problem area for many people the proper shape and texture. The design is very appealing, the outer shell is soft and comfortable. The weight is also good. Soehnle could have made a really big hit with this heat pillow - but unfortunately is the main purpose of warming, not fulfilled. I did not expect that the pillow is totally hot. But the pillow is not even really warm. Maybe I had a pillow with production errors and the heat generation is otherwise well. But the pillow was delivered to me due to the heat output is absolutely not sufficient just not useful and I sent it back immediately. Due to the disappointment I wanted it not only exchange (hoping to have just received a defective part), because I have lost confidence in the product and do not think I would get a pillow that is really warm. Therefore, I chose the purchase price refund, what - has worked well - as usual with Amazon.
