We have ordered the toaster due to the good reviews. Arrived we turned it on once a few times to expel the foul odor, and succeeded by 3-4 times. After a closer view, we unfortunately found that a thick kink in the cable near the toaster was. Since us, this was not safe, we sent him back and let us send replacement. This also came quickly, but also back: kink in the cable and now even 2. Even going back again. Spent a couple looked at these in the store exactly the same. Is probably because, as the toaster is packaged. The cable is all the time bent in a box. Funny that no one else noticed this or criticized. Will now look around, unfortunately for another toaster!