Light and funny

A little slight, refreshing, ... but so true!
Raised in a store, having worked during my years of study and long after, but also by having fun, customer psychology is not entirely unknown to me. Now working for a supermarket chain, I also got to know the constraints imposed on "small staff", in short: it's always the cashier toast. On the client side, and on the management side, which seek savings on the number of hours at the checkout rather than the bosses sit all day in front of their PC.
At all of the earth Anna Sam, forced to earn a living, I am wholeheartedly with you.