Very bad experience for us, the performance was not what we expected, we had to leave our reservation in the middle of the night (1:30 ride back .. .we are therefore came to us after midnight). Indeed, it was 5 ° C inside of the yurt we had chosen, the bathroom was open on lextérieure and therefore impassable in such cold weather, no towel, short, conditions were not ideal and we had not been told when booking to take precautions or choose another service. We are still convinced that the service can be a lot of charm in summer, is not the issue. We contacted wonderbox to have at least the ability to use our box on another benefit since we have not been able to enjoy this one (besides the inconvenience to 3h car gone / return for nothing). So not only the box was noted as used as we always have in our possession the ticket to give to the provider (that is, if we cancel our reservation, the provider can still the validated, and be paid lose our box ??) but wonderbox refuses any exchange or refund the box. We will get closer to UFC Que Choisir to end this dispute without being robbed, but it's still amazing to have to get it! In conclusion, rather than only book via wonderbox, not really more expensive (we compared prices) and in case of problems, you will not be robbed of 70. A star is really because we did no opportunity to do any!
