The coffee is excellent when it is running. Unfortunately, you reported only missing ingredients, if you have pressed the desired coffee. As a tip: pre-check that everything is okay. With the exchange cassette which is such a thing. It has never worked for me, as a little beans was always jammed somewhere. To clean the milk essay is, with difficulty to get everything apart and then with any Hilsmitteln to remove the milk residues. From the functionality our old Saeco was much better: they always ran and warned us in time if something was missing. She could only make no bar.