NEW ordered, delivered and defective USED

WARNING !!!!!! I v. "Smart moxx" a used u. Mai defective device, the remote control, I had to clean as completely dirty, the device shows signs of wear and was ever programmed with TV that exists in Austria NOT.
A RESET may not be possible, a setting for my needs is NOT possible.
When the unit starts up times, - then for max. 3 minutes then off again.
The website v. Funai is available, but the production of a contact is not possible. Have a
New Device EUR 356.89 paid - but get a used Functionless device.
Will it not be returned but kept as evidence to prove to be able to as the
Company "Smart moxx" works.
So do not touch v. The scrap !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!