The hardware seems to be fine. Good design, extremely elaborate packaging, but still with the ability to store the video recyclers in when not in use again. The problem is the software. This starts with the download or already in the establishment of the user account. After entering a password, a page appears to login. But does not work because in between a user is assigned, one gets notified but only much later by mail. This could pass as blemishes still. It comes but much thicker. Is the app downloaded and installed, it takes many attempts to start it at all. Mostly least. There are cases, as the app starts fine, but usually they unexpectedly quits shortly after a black screen appears. And then repeats loose up to 10 or 12 times, when you click on "Try Again". If you have taken this hurdle, then digitizing works quite well. It may interfere with the settings that can be made in the app, but do not fit to the recycler hardware (apparently the little program is used for other hardware. As is also understandable why the software would like to access my persönlcihen data . Sorry, it does not go. The digitized video must then be converted into MPEG-4 format still the pos-2 with an appropriate software. On the one hand because they can only be loaded into iMovie, on the other hand, in order to correct the erroneous timecode that leaves the video recyclers. Two stars because of the support after all responded quickly and because I have the hope that may eliminate software updates, the problems eventually. Oh, a little user-Handbüchlein would also be very useful. Actually, I wanted a practical solution to digitize some old video cassettes. No adventure game.