This camera I had because of the good price - performance ratio chosen. The images that incur with this camera are quite good. Light sensitivity is also quite good. The 18 times optical zoom convinced downright. However, it sometimes happens that the camera hangs. Then really is no more. It must be removed the battery for a brief moment. The contact so to Samsung I would describe as shameful. Inquiries will be answered for several weeks after sending the message only. These responses are also still unusable because again only questions are asked and no solution to this problem is offered. Only the note it could be due to the memory card, which also dates back even from the same manufacturer and a hochwärtige execution (SDHC Class10) is. In other devices, as well as the PC card works properly, as well as in tests with the appropriate software. This had not yet commented on the customer service. Communication takes now almost 10 weeks, and still no solution. I can after this experience only advise against Samsung products, as apparently scheint.WB710 to be malfunctioning customer service - Digital camera - compact