Promise vs. Supplied

Did early March bought this washing machine. Looks good, has many futures, like the quiet motor. Pitch would only cellar, storage room, ... So comparable nothing is described in brochures: Enjoy a quiet environment while you wash "," And you will hear clearly - by barely perceive something "!
At the very first wash cycle a dull, electrical background noise (a kind of surge noise) I noticed on the washing machine. After prolonged listening, checking keys was clear to me that this sound has something to do with the water pump. Because as the addition of water has stopped during the wash, even this noise disappeared!
When the technician came over, came the best statement I have ever heard: Since the washing machine's quietest engine has in it, now it sounds heard "!
Have now AEG directly written, let's see, what imaginative response I get from them! )))