Quite disappointed unpacking my HD9380 kettle and discover that she is not black but everything: dark gray ... Why view photos that do not correspond to reality over the trade and to Philips? Furthermore, contrary to what was indicated in the first page of the manual, found on the Philips site, there is no touch '' Instant Soup / Hot Chocolate '' (when I bought it precisely for that)! Moreover, regardless of the key pressed (except 40 °), the kettle heats the water too, we can not drink the result immediately without burning (and any coffee bouillu way, damn coffee. In the case a cappuccino coffee aroma disappears as burnt and there remains a chocolate taste insipid). Finally, at the end of each cycle the boiler emits a beep loud enough that I would have preferred more discreet or no ... In the office my colleagues believe that the copier has a problem (same beep when the notification message) whenever the water is warm ... Finally, taste the new plastic persists despite the recommended commissioning and several executed cappuccino. NB: the transparent water level remains fogged droplets after use, which does not give an impression of safety. Apart from these many disappointments the concept is smart and the almost successful design. The animation of luminous buttons is successful. So for all this damage, 2 stars only because this kettle does not keep its promises.