Quality and service I imagine different approach ... with update ...

I bought the OSO 360 Grip universal mount due to good reviews here and in some Techblogs. I change my smartphone but too often as that each have their own mount would be worth it. So that part of OSO. Power out of the box once a very good impression. The pretty tight mount is padded inside with red rubber pads, so actually there is nothing to open it with the smartphone (This is also the manufacturer before). So let's fix, but here it comes. I press on the "locking key" and the whole thing flies apart into several parts: holder, spring, button, rubber mount. Hmmm, strange, but one can certainly put together again easily. Unfortunately, neither I, nor my otherwise really quite smart wife managed. So looked at Amazon if you can contact the seller, which unfortunately is not the case - you should directly contact the Amazon customer service. Since I have thus almost always have a positive experience, which was now a self-goers. Response from the service was rather shocking: I may call upon the dealer, as number one has given something abroad. Since I did not want, Amazon suggested now, I can indeed times begin on the Amazon product page a Discussion or return the item.

Parallel I have the manufacturers on their German website contacted and advised a photo to the problems. Even after several days, I have received no response.

So everything back and "Just buy anything from them!" The company OSO mentally in the - corner sorted. And so that was now my first 1-star review. Maybe I had caught a Monday model may indeed be times, but not here in a position to help me, is no longer acceptable for me.

EDIT: After a long time I've still got reply from England get (my mail is stuck in spam filters) - you have sent me (trotzde of return with reimbursement) of goodwill and a new holder is properly. In this respect, I correct my review from 1 to 3 stars, trend: 4.